Shelved Products

If your products sit on other retailers’ shelves, it’s hard to implement a CRM system to track how they’re doing. Our systems enable you to get to know your customers without having your staff members in the store by building a database of customers through online registration or on-site product scanning. The system captures data such as:

• Member information
• Purchase history (e.g. date, time, products, retailers)
• Gift redemption records

The system effectively analyzes data to help you:

• Directly promote products to consumers through information captured in databases
• Launch personalized promotions based on customers’ shopping preferences
• Establish effective and direct communication channels with members, despite the absence of physical shops, to enhance bonds between end-users and the brand
• Facilitate members in offering feedback so that appropriate action can be taken to customers