With many estates offering comprehensive clubhouse facilities to residents, an effective CRM system is a must. Since members would tend to use clubhouse facilities repeatedly over time, a CRM system could help to fine-tune services and enhance usage. Our one-stop solution covers a number of clubhouse requirements such as
membership renewal, facilities booking/reservation, access control, purchases, etc.

The system captures data such as:

  • Member information (e.g. member expiry dates, affiliated cards, member grading)
  • Access histories
  • Facilities booking histories
  • Purchase histories

The system effectively analyzes data to help you

  • Support account top-up or month-end settlement by generating an e-statement
  • Keep track of the visit pattern of individual members (e.g. frequency of visit, facilities used, length of stay)
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