Clubhouses
With many estates offering comprehensive clubhouse facilities to residents, an effective CRM system is a must. Since members would tend to use clubhouse facilities repeatedly over time, a CRM system could help to fine-tune services and enhance usage. Our one-stop solution covers a number of clubhouse requirements such as
membership renewal, facilities booking/reservation, access control, purchases, etc.
The system captures data such as:
- Member information (e.g. member expiry dates, affiliated cards, member grading)
- Access histories
- Facilities booking histories
- Purchase histories
The system effectively analyzes data to help you
- Support account top-up or month-end settlement by generating an e-statement
- Keep track of the visit pattern of individual members (e.g. frequency of visit, facilities used, length of stay)