When should you implement a CRM system?
Whether it’s Post-It notes, spreadsheets or address books, all companies use some methods to track relationships with customers. An integrated CRM system simply helps you do this more effectively and efficiently.
In an extremely competitive market, where businesses are racing to maximize the impact of access to customer data, those without an effective CRM system will lose out.
The best time to adopt a CRM system is now. Remember that it takes months to win a customer but only seconds to lose one!