How does CRM work?

CRM is the art of managing workflow related to customer interactions within your company in a seamless manner. Typically, your CRM system would:
1) Initiate marketing (2) Process sales (3) Analyze customer data and (4) Provide support.

Our CRM systems assist you in:

• Defining goals
• Setting up incentive programs
• Member recruitment (Member Form) / data cleansing and data mining
• Capturing data around-the-clock
• Continuous data analysis (Data Mining)
• Customer segmentation
• Marketing campaigns and fine-tuning incentive programs
• Building all-access communication platforms for customers to choose from (e.g. apps, social media, EDM, SMS, kiosk, card, member website)