Shelved Products

If your products sit on other retailers’ shelves, it’s hard to implement a CRM system to track how they’re doing. Our systems enable you to get to know your customers without having your staff members in the store by building a database of customers through online registration or on-site product scanning. The system captures data such as:

  • Member information
  • Purchase history (e.g. date, time, products, retailers)
  • Gift redemption records

The system effectively analyzes data to help you:

  • Directly promote products to consumers through information captured in databases
  • Launch personalized promotions based on customers’ shopping preferences
  • Establish effective and direct communication channels with members, despite the absence of physical shops, to enhance bonds between end-users and the brand
  • Facilitate members in offering feedback so that appropriate action can be taken to customers
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